Recent Posts

Would your Business be Prepared in the Event of a Disaster?

6/9/2022 (Permalink)

What would you do if your business suffered: Water Damage, Fire Damage, Smoke Damage, Mold, or a Bio-Hazard contamination? Do you have a plan in place? SERPVRO® of Helotes / Leon Springs offers at no charge a business "Ready Plan" app for your phone that will walk you through a preparedness  plan that could save your business $1,000's. 

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. In general, the faster the response time to a disaster, the less secondary damage can occur. SERVPRO of Helotes / Leon Springs is "faster to any disaster" and works with you and your employees every step of the way.

The SERVPRO Ready Plan app will guide you through a: Water Damage event, Fire Damage event, Mold, Bio-Hazard contamination, and more.  Pre-planning and having this app on the ready can help to give you tremendous peace of mind.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Overflowing Toilet – What to Do

3/25/2022 (Permalink)


Help! My toilet overflowed!

An overflowing toilet is a problem everyone will likely deal with at some point. When water overflows from the bowl, chances are the culprit is a clogged toilet drain—usually an easy fix with some basic tools.

First, turn off the toilet’s water supply, on the wall behind the toilet. If you can’t find the water supply to stop the toilet overflowing, take the top off the tank and lift the float ball or cup high enough to stop the water from running. If that does not work, the shut off valve for the water supply to the house is generally located near the water heater.

Should overflow continue once the main water supply is off, you’re dealing with sewage backup, a serious situation due to the hazardous nature of the sewage water. If you are on a municipal septic system, you may need to call the city. If you have a septic tank, you’ll need a plumbing company that can flush out your system.

If you need help cleaning up after a leaky toilet that has caused water damage, please do not hesitate to call today: (210) 361-9353

Source: Bob Vila online

Why SERVPRO? SERVPRO of Helotes and Leon Springs Understands That When It Comes to Business, Time is Money

3/23/2022 (Permalink)


Immediate Damage Restoration Service, 24 Hour Emergency Service

SERVPRO of Helotes and Leon Springs Understands That When It Comes to Business, Time is Money

When SERVPRO of Helotes / Leon Springs restores commercial spaces from water damage, mold, fire damage, and other damage, we understand that the longer a business cannot operate, the longer it cannot generate revenue. SERVPRO will work emergency hours and around the clock to get your business back up and running as fast as possible while working with your insurance company the entire way. No commercial job is too big or too involved for SERVPRO. We are faster to any size disaster and are here to help. To learn more about SERVPRO of Helotes and Leon Springs commercial restoration click HERE or call today to learn more: (210) 361-9353

Why SERVPRO? SERVPRO of Helotes / Leon Springs is at the Forefront of Continuing Education for the Insurance Industry

3/23/2022 (Permalink)


CE Credit Courses for Property and Casualty Insurance License

SERVPRO of Helotes / Leon Springs offers complementary continuing education credits for insurance and real estate industry professionals.  Call today to find out when and where the next class is.

SERVPRO of Helotes / Leon Springs offers both credit and noncredit courses for: real estate professionals, insurance adjusters, insurance agents, and franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Restoration and Remediation
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar
    (non-credit course)

When we all work together for our clients, everyone wins. Striving for the most efficient and cost-effective restoration process is always the goal. SERVPRO of Helotes / Leon Springs is happy to offer CE credits in our specialty lines of business.

Why SERVPRO? SERVPRO is Faster to Disaster

3/22/2022 (Permalink)


SERVPRO of Helotes and Leon Springs offers a 24 hour emergency service.  Our office is open Monday through Friday, however there will always be someone to answer your call after hours and on the weekends.  If the event is classified as an emergency, SERVPRO of Helotes and Leon Springs will be out right away regardless of time or day.  When hurricanes, floods, wild fires, and other disasters strike all around the country, SERVPRO franchises band together and travel sometimes thousands of miles to come to the disaster area to help restore homes and businesses affected. If there is a catastrophic event in your area, SERVPRO will call in "extreme teams" that will arrive in your city or town to help cover more ground and to help more home and business owners. If your home or business has suffered a water damage or other emergency event, please do not hesitate to call. 

Why SERVPRO – SERVPRO of Helotes and Leon Springs Has Been Locally Owned and Operated in the San Antonio area for Years

3/22/2022 (Permalink)


Damage Restoration Company Locally Owned and Operated

The owner of SERVPRO of Helotes and Leon Springs is a resident of San Antonio himself and has been helping home and business owners in the San Antonio area for over a decade. We have worked with all the insurance companies and know many of the agents. We are here to help not only you and your home/business, but San Antonio as well. When the San Antonio area is successful, we are all successful. We service the areas of: Helotes, Dominion, Fair Oaks Ranch, San Geronimo, Cross Mountain, Leon Springs, La Cantera, Scenic Oaks, Grey Forest, Beckmann, and more. Each franchise of SERVPRO is individually owned and operated. Click HERE to view our team and HERE to learn more about us.

Why SERVPRO? SERVPRO of Helotes / Leon Springs has Great Reviews!

3/19/2022 (Permalink)


Damage Restoration Company with Great Reviews

When SERVPRO of Helotes / Leon Springs received a call from a homeowner telling us about fire he had in his Helotes area home, we came over right away to assess the damage and the restoration that would be needed. SERVPRO of Helotes / Leon Springs was able to salvage many of the homeowner's contents as well as remove the smoke odor and the smoke damaged objects. It's never an easy process to go through something like that, but we tried to make it at painless as possible for the homeowner. Below is the Google review received. Thanks, Aarron!

"We had a fire in our home. SERVPRO of Helotes and Leon Springs did a perfect job cleaning my home and contents. They were awesome in dealing with the insurance company and making a bad situation so much better!" - Aarron

Why SERVPRO? SERVPRO of Helotes / Leon Springs Can Help Get Rid of Odors in Your Home or Business

3/3/2022 (Permalink)


Why SERVPRO? SERVPRO of Helotes / Leon Springs Can Help Get Rid of Odors in Your Home or Business

Did you have a water damage that has left your home with a bad smell? Do you have smoke damage in your home from a fire or from cigarettes? SERVPRO of Helotes / Leon Springs can take care of that musty, smoky, or foul smell in your home or business.  Are you smelling a musty smell that may point to hidden mold in the walls or behind the sink? Whatever odor is in your home, SERVPRO can help you identify it and get rid of it. SERVPRO of Helotes / Leon Springs uses air movers, ionizers, and industrial grade cleaning solutions to clean, sanitize, and remove odors from your home or business. SERVPRO will help to make it "Like it never even happened." Call today to get the process started.

Safety in Removing Water After a Storm

2/21/2022 (Permalink)


Should you experience a flood in your home after a storm, our team of technicians will inspect your home or business to determine the appropriate plan of action for the type of water encountered. If you suspect your home or business has been contaminated with "black water", please do not try to remove it yourself. Please call the professionals at SERVPRO of Helotes / Leon Springs who are bio hazard certified.

What exactly is black water? Category 3 "black water" is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. Our technicians at SERVPRO® of Helotes / Leon Springs are available 24 hours a day, 365 days a year for any emergency situations that arise. We are here to help.

Emergency Alerts on your Smartphone are a Proven Lifesaver

2/21/2022 (Permalink)


Wireless Emergency Alerts (WEA) can save your life. Here's how it works: when the National Weather Service issues an urgent alert for a storm in your location, the system looks to see which cell phone towers are included in the storm’s area. All cell phone towers within the warning area send out an instant emergency alert to WEA-enabled devices. The alert plays the classic emergency alert tone and pushes a notification to your screen.

The great benefit to these alerts is that they only go off if you're in the area affected by hazardous weather. This helps remedy the problem of receiving false alarms for storms dozens of miles away on the other side of your county. If you receive an emergency alert on your smartphone, you know you need to take immediate action to keep yourself and your family safe. Wireless Emergency Alerts are pushed out for tornado warnings, flash flood warnings, hurricane warnings, dust storm warnings, extreme wind warnings, and local dangers such as AMBER Alerts and evacuation orders.

Source: Forbes