Recent Posts

We Use Moisture Meters to Detect Water Damage You Cannot Easily See

3/25/2021 (Permalink)

Just by glancing at the wall in the picture, one would assume that it is dry. It doesn’t appear to be wet. There is no water around the baseboard and there aren’t water droplets rolling down the wall. However, after a water damage disaster, one cannot make these kinds of assessments based on sight alone, which is why our water damage specialists use the moisture meter. This tool is an essential part of our restoration tool kit. We have two different kinds of moisture meters – one that lets us gather moisture levels from non-porous materials such as plaster and hardwood, and the other has prongs that we use on porous materials like carpet.  Moisture meters allow our technicians at SERVPRO of Helotes / Leon Springs to detect and measure the percentage of water in any given material. Our water damage specialists then use this information to determine which materials have been affected and require the most attention.

Why SERVPRO - SERVPRO's Mold Technicians are Mold Certified

3/24/2021 (Permalink)

SERVPRO of Helotes / Leon Springs is certified to remediate mold in the state of Texas. We can refer to you a mold tester as well, if you are interested. Can you visually see signs of mold growth or are you smelling a musty odor? SERVPRO of Helotes and Leon Springs can perform your Mold Remediation using a Mold Certified Technician so you know it is done correctly and safely. Mold remediation means the removal, cleaning, sanitizing, demolition, or other treatment, including preventive activities, of mold or mold-contaminated matter. The industry is regulated to ensure that persons conducting mold assessment and remediation services are properly trained and licensed, and are following minimum standards that protect the health of workers and building occupants. Don't hesitate to give us a call today to set up a time to start the mold remediation process.

Why SERVPRO?  SERVPRO is Hazmat and Bio Hazard Removal Trained

3/24/2021 (Permalink)

Bio hazard clean up is considered: blood clean up, urine clean up, human feces clean up, animal feces clean up, vomit clean up, and other human fluids.  General maid and janitorial services will not remove these items due to their potentially hazardous nature.  SERVPRO of Helotes and Leon Springs technicians are trained and properly uniformed to safely remove bio hazardous materials. This is why you can rely on SERVPRO of Helotes and Leon Springs to get the job done quickly, safely, and to sanitation standards.  Many homes and buildings that have been left unattended and/or improperly cared for will generally require this type of service. SERVPRO of Helotes and Leon Springs will remove all hazardous items and properly dispose of them. If you or your business is in need of bio hazard removal, please do not hesitate to call today.

Why SERVPRO? SERVPRO® Will Work with Your Insurance

3/23/2021 (Permalink)

In the unfortunate event your home or business suffers: water damage, fire damage, mold damage, or bio-hazard clean up needs,  SERVPRO® of Helotes and Leon Springs will work seamlessly with your insurance company.  This means less hassle and less worry for you. Our employees talk with insurance adjusters every day to make sure things are billed correctly with your insurance and the job is properly documented to ensure things are going according to plan. Being in business for years and years, whatever property and casualty insurance you or your company uses, odds are we have worked with them in the past.  If you need the job done quickly and correctly with less hassle for you, please do not hesitate to call SERVPRO® of Helotes and Leon Springs: (210) 973-7636

Why SERVPRO?  SERVPRO Uses Industrial Grade Equipment and Cleaning Products on your Home or Business

3/23/2021 (Permalink)

If your home or business has suffered a water damage event, simply cleaning up the water and opening up the windows will not completely dry the space, leaving your home or business vulnerable to future mold growth (known as secondary damage).  SERVPRO of Helotes and Leon Springs uses industrial grade dehumidifiers and fans to completely dry your home or business.  SERVPRO of Helotes and Leon Springs uses moister testing devices to make sure your walls, closets, and floors are dry before we leave your home and close out the job.  In addition to drying, commercial grade anti-fungal treatments are applied in order to prevent mold from forming.

If your home or business has suffered a fire damage event, air scrubbers are brought in to the area to "scrub" the air clean and remove the chemical and smoke odor. In addition to air scrubbers, special cleaning agents are used to save as many smoke-affected items as possible in your home or business.

If your home or business has suffered a water damage, fire damage, or mold growth event, please do not hesitate to call us today.

Why SERVPRO? SERVPRO Tests for Moisture You Can’t See

3/20/2021 (Permalink)

Do you smell mildew or mold in your home or business, but cannot visibly see it? Do you suspect water damage in your ceiling or walls? Before your ceiling and walls deteriorate, call SERVPRO of Helotes / Leon Springs. We can test for what you can’t see. We use industrial moisture detecting devices to help us detect water in walls, ceilings, floor boards, etc. Hidden moisture will cause mold in time and become an even bigger problem.

Would you like the help of SERVPRO of Helotes / Leon Springs to detect water or mold damage or for any other type of cleaning or restoring? Click HERE to learn more or give us a call today at: (210) 973-7636

SERVPRO of Helotes / Leon Springs is available 24/7 for emergency service and is Here to Help.

Why SERVPRO? SERVPRO is Faster to Disaster

3/4/2021 (Permalink)

SERVPRO of Helotes and Leon Springs offers a 24 hour emergency service.  Our office is open Monday through Friday, however there will always be someone to answer your call after hours and on the weekends.  If the event is classified as an emergency, SERVPRO of Helotes and Leon Springs will be out right away regardless of time or day.  When hurricanes, floods, wild fires, and other disasters strike all around the country, SERVPRO franchises band together and travel sometimes thousands of miles to come to the disaster area to help restore homes and businesses affected. If there is a catastrophic event in your area, SERVPRO will call in "extreme teams" that will arrive in your city or town to help cover more ground and to help more home and business owners. If your home or business has suffered a water damage or other emergency event, please do not hesitate to call.  

How to Fill and Stack Sandbags to Prevent Flooding

2/18/2021 (Permalink)

Sandbags for Flooding are essential tools if you live in an area prone to flooding.

Filling Your Sandbags

It is recommended that you use sand to fill your bags with, however if it is not readily available soil will work too. When filling your bags, you want to fill them just slightly more than half-full so they lay flatter, are easier to stack, and are lighter to move.  Bags are much easier to handle if they are no more than 40 pounds when filled, although this may vary depending on the size of the bag (typical bags for sand-filling are 24-26 inches long by 14 inches wide).

Stacking Sandbags

One factor to keep in mind when protecting your home and property in the event of a flood is that sandbags are simply meant to divert water and debris away from the home, but do not create a water-tight seal. Proper placement will, however, significantly reduce the amount of water that seeps in.

First, you will need to prepare the site where the bags will be placed.  You should clear the area where they’ll be placed by removing debris such as large sticks, ice, and snow etc. These may cause gaps in your structure. Your barrier won’t serve you any good if the ground is too slippery and your sandbags all slide away when the water flows so you need to be sure there is enough friction to keep them in place.

If your home has experienced flooding, please call SERVPRO of Helotes / Leon Springs right away, as time is a factor. The professionals at SERVPRO of Helotes / Leon Springs offer emergency services 24/7. Here to Help.

Source: Chainsaw Journal Jan 2020.

Would your Business be Prepared in the Event of a Disaster?

2/18/2021 (Permalink)

What would you do if your business suffered: Water Damage, Fire Damage, Smoke Damage, Mold, or a Bio-Hazard contamination? Do you have a plan in place? SERPVRO® of Helotes / Leon Springs offers at no charge a business "Ready Plan" app for your phone that will walk you through a preparedness  plan that could save your business $1,000's. 

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. In general, the faster the response time to a disaster, the less secondary damage can occur. SERVPRO of Helotes / Leon Springs is "faster to any disaster" and works with you and your employees every step of the way.

The SERVPRO Ready Plan app will guide you through a: Water Damage event, Fire Damage event, Mold, Bio-Hazard contamination, and more.  Pre-planning and having this app on the ready can help to give you tremendous peace of mind.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

How to Prevent Mold Growth in the Workplace

2/11/2021 (Permalink)

The best way to prevent mold is to control moisture. The main requirements for outdoor mold growth are moisture and shade. Mold does not like the sun and/or ultra violet rays. The main requirement for inside mold growth is simply moisture and it can occur in ceilings, attics, floors, insulation, wood, drywall, clothes, carpeting, bathrooms, and more. Some causes of excessive moisture are condensation, humidity, cooking, washing, or water from a flood, leak or spill. Mold also grows in environments with a warm temperature. Mold growth can begin in less than 48 hours of excessive moisture.

What you can do as a business owner to prevent mold growth from forming in your place of business:

  • Fix water leaks. Any known water leaks should be fixed quickly. Have a contractor inspect for unknown leaks.
  • Limit condensation. Keep room temperatures warm and/or well insulated.
  • Reduce humidity. Open windows, install exhaust fans or use a dehumidifier.
  • Clean wet/damp areas. Any wet or damp area, materials or affected equipment should be cleaned within 48 hours to prevent mold growth.

If your business has experienced water damage or mold growth, please do not hesitate to call SERVPRO of Helotes / Leon Springs today!