Recent Posts

What Secondary Damage can Occur after Storm Damage?

1/7/2022 (Permalink)

After roof leaks or flood damage, if not properly dried and treated, a home or business can develop mold from the moisture left on: wood, tile, carpeting, windows, concrete, and/or other materials/items that were affected.  SERVPRO of Helotes / Leon Springs strives to prevent secondary damage every time we remediate water damage. Building material and flooring are dried and treated to prevent mold and other allergens/contaminates using specialized equipment and cleaning products.

If water damage is not properly treated, the perfect environment is created for mold spores to grow in your home and to contaminate the air that is breathed.

Should you ever suffer water damage due to: excessive rain, storm damage, leaky roof, flood damage, a water heater leak, sink overflow, fire, refrigerator leak, or any other reason water has invaded your home or business, please know that SERVPRO of Helotes and Leon Springs is here to help.  Faster to Any Disaster

Make Sure to Have a Fire Extinguisher in Your Home or Business

1/6/2022 (Permalink)

Where Should I Keep My Fire Extinguisher?

Not only is it smart to keep fire extinguishers in your home, it’s also the law in many states.

It's important to make sure you have the right types of fire extinguishers on hand to put out common household fires. Read our fire extinguisher safety tips to learn how to stay safe and don't forget to make sure you have the right coverage if your home sustains fire damage.

Getting started with fire extinguishers

The first thing to do when choosing a fire extinguisher is to decide which rooms in your house need one. You should keep at least one on each level of your house. Make sure you keep fire extinguishers handy where fires are more likely to start, like in the kitchen and garage.

Source: Nationwide

How Do I use a Fire Extinguisher?

12/31/2021 (Permalink)

Steps to correctly using a fire extinguisher

Once you've made your purchases, familiarize yourself with the fire extinguisher directions so you’ll be prepared in case you need to put out a fire. Typically, fire extinguishers are fairly easy to use in the case of a fire. Most of the types operate using the P.A.S.S. technique:

  • Pull the pin on the fire extinguisher in order to break the tamper seal.
  • Aim the fire extinguisher low, with the nozzle pointed at the base of the fire. 
  • Squeeze the handle of the fire extinguisher to release the extinguishing agent. 
  • Sweep the nozzle from side to side while pointed at the base of the fire until it is extinguished. 
  • If the fire re-ignites, repeat the last 3 steps.

Source: Nationwide

The Different Types of Fires

12/6/2021 (Permalink)

There are five different classes of fires, each designated by a letter.

Class A: The most common type of fire, Class A fires have combustibles that include paper, wood, cloth, plastic, trash and other ordinary materials that may be found in any home or business.

Class B: Fires caused by flammable liquids are considered Class B fires. These flammable liquids include gasoline, paint and oil. A Class B fire may also include combustibles such as propane or butane, which are flammable gases.

Class C: Electrical fires are Class C fires and include fires that originate from outlets, wires and other electrical components.

Class D: Any fire caused by combustible metals such as magnesium, sodium, aluminum and potassium, also known as chemical fires, are Class D.

Class K: Combustibles such as cooking oils, grease and fats are Class K fires.

No matter the type/class of fire, SERVPRO of Helotes / Leon Springs will perform the fire damage restoration and will work with your insurance every step of the way. Call today to get started!

SERVPRO® Will Work with Your Business' Insurance Company

11/23/2021 (Permalink)

 

Which Companies Work With My Business Insurance?

In the unfortunate event your business suffers water, fire, or mold damage, SERVPRO® of Helotes and Leon Springs will work with your insurance company, so you have less work load on your plate.  Our employees talk with insurance adjusters every day to make sure things are billed correctly with your insurance and the job is properly documented to ensure things are going according to plan. Being in business for over 14 years, whatever property and casualty insurance company your business uses, odds are we have worked with them in the past.  Give us a call to set up an emergency preparedness plan for your business today. SERVPRO® of Helotes and Leon Springs will work hard to get your business up and running as quickly as possible. Here to Help.

Deep Cleaning Industrial Kitchens

10/4/2021 (Permalink)

SERVPRO of Helotes / Leon Springs would like to deep clean and sanitize your industrial kitchen! Whether your building is a restaurant, a school, a church, an office, a cafeteria, or even a roller rink, chances are it's been a minute since the kitchen has had a full deep cleaning and sanitization.  The flooring is cleaned and sanitized along with all surfaces and storage areas.  Today, it's more important than ever to keep food preparation and storage surfaces clean and sanitized. Customers and patrons have been more and more demanding of a clean restaurant and/or industrial kitchen. In addition to cleaning the flooring, and the food prep and storage surfaces, SERVPRO of Helotes / Leon Springs  employees will move large appliances to the best of their abilities and even clean behind those as well. Call today to schedule. SERVPRO of Helotes / Leon Springs, Here to Help. 

NFPA Fire Prevention Week 2021 is October 3rd - 9th

10/4/2021 (Permalink)

Fire Prevention Week 2021 in United States will begin on Sunday, October 3rd and end on Saturday, October 9th. This year’s Fire Protection Week theme is: “Learn the Sounds of Fire Safety!”. The National Fire Protection Agency is working to educate everyone about the different sounds the smoke and carbon monoxide alarms make. Knowing what to do when an alarm sounds will keep you and your family safe. When an alarm makes noises – a beeping sound or a chirping sound – you must take action.

What do the fire alarm beeps mean?

  • A continued set of three loud beeps—beep, beep, beep—means smoke or fire. Get out, call 9-1-1, and stay out.
  • A single “chirp” every 30 or 60 seconds means the battery is low and must be changed.
  • Chirping that continues after the battery has been replaced means the alarm is at the end of its life and the unit must be replaced. All smoke alarms must be replaced after 10 years.

For people who are deaf or hard of hearing, there are special smoke alarms and alert devices that include strobe lights that flash to alert people when the smoke alarms sound. Products like pillow or bed shakers that are designed to work with smoke alarms are also available.

Source: NFPA.org

Hot Water Leak Causes Damage in San Antonio Kitchen

9/7/2021 (Permalink)

We responded to an emergency water damage call in a San Antonio home. Summer had just begun, and mom along with her two children were enjoying the slower pace of life. The three had spent the morning in their pool and worked up quite the appetite. Mom decided to step inside to get food started for lunch while the kids stayed outside and dried off. Mom opened the backdoor and there in front of her was a flood in her kitchen and a hole in her ceiling. She shut off the water, called her children in to help, and then called us to mitigate the rest of the water damage. Shortly thereafter, she discovered her hot water heater was to blame for this disaster. The hot water heater, which was located in the attic above the kitchen, had sprung a leak. As more and more water was absorbed by the drywall, water began to pool and the kitchen ceiling started to bow. Eventually, the ceiling couldn’t hold the weight of the water any longer and the kitchen was flooded with water from above. Our technicians cleaned up the ceiling debris and extracted the standing water. They also cut and removed additional drywall that had been affected by water damage. It is important to get rid of drywall that has gotten wet as soon as possible because when it gets wet, it loses its structural integrity. In addition (and very importantly), removing water quickly will help minimize the potential for  mold growth. After several days of drying, the moisture levels met our dryness goals.  We were happy to say, "another home back to normal after experiencing a water damage emergency". 

Warped Kitchen Cabinets Under the Sink

9/2/2021 (Permalink)

Water Damage Underneath the Kitchen Sink

At SERVPRO of Helotes / Leon Springs, we’re are often called due to water damage found underneath a kitchen sink.  Often times, there is a slow leak that has occurred over time causing water damage and, in many cases, mold growth. The water will get absorbed into the wood of the cabinets and cause them to warp. Kitchen sinks with garbage disposals are especially prone to leaky pipes under the sink. In order to prevent water damage, it’s important to inspect your kitchen sink pipes and make sure everything is dry and working properly. What you find might surprise you.  If you have discovered water damage underneath your kitchen sink or have discovered mold growth, please call us today at SERVPRO of Helotes / Leon Springs as it is very important to restore and remediate the problem right away so the situation does not get worse and continue warping kitchen cabinets and flooring. Call today!

Save My Hardwood Flooring!

8/25/2021 (Permalink)

"How to remove water from my wood floors"

Your wood floors can be saved if you act quickly. SERVPRO of Helotes / Leon Springs uses high power water extracting machines specifically designed to "suck" the water out of your home or business' wood flooring. Replacing wood flooring can be very costly, but if you act quickly, you can save what you already have as well as time and money. Once the water is extracted, industrial grade air movers and dehumidifiers are placed to completely dry the area. Removing all the water also prevents mold growth as well as bacteria growth. Industrial grade anti-fungal treatments are also applied to prevent secondary damage. To learn more about water removal extraction from SERVPRO of Helotes / Leon Springs, click HERE.  

SERVPRO of Helotes / Leon Springs is here to help and faster to any disaster. The first 48 hours are critical to a water damage. Call today: (210) 361-9353