Recent Posts

Emergency Alerts on your Smartphone are a Proven Lifesaver

7/31/2020 (Permalink)

Wireless Emergency Alerts (WEA) can save your life. Here's how it works: when the National Weather Service issues an urgent alert for a storm in your location, the system looks to see which cell phone towers are included in the storm’s area. All cell phone towers within the warning area send out an instant emergency alert to WEA-enabled devices. The alert plays the classic emergency alert tone and pushes a notification to your screen.

The great benefit to these alerts is that they only go off if you're in the area affected by hazardous weather. This helps remedy the problem of receiving false alarms for storms dozens of miles away on the other side of your county. If you receive an emergency alert on your smartphone, you know you need to take immediate action to keep yourself and your family safe. Wireless Emergency Alerts are pushed out for tornado warnings, flash flood warnings, hurricane warnings, dust storm warnings, extreme wind warnings, and local dangers such as AMBER Alerts and evacuation orders.

Source: Forbes November 2018

What Is Secondary Damage After a Water Damage?

7/30/2020 (Permalink)

After water leaks or flood damage, if not properly dried and treated, a home or business can develop mold from the moisture left on: wood, tile, carpeting, windows, concrete, and/or other materials/items that were affected.  SERVPRO of Helotes and Leon Springs strives to prevent secondary damage every time we remediate water damage. Building material and flooring are dried and treated to prevent mold and other allergens/contaminates using specialized equipment and cleaning products.

If water damage is not properly treated, the perfect environment is created for mold spores to grow in your home and to contaminate the air that is breathed.

Should you ever suffer water damage due to: a water heater leak, sink overflow, fire, refrigerator leak, excessive rain, storm damage, leaky roof, flood damage, or any other reason water has invaded your home or business, please know that SERVPRO of Helotes and Leon Springs is here to help.  Faster to Any Disaster.

Why is My Refrigerator Leaking Water?

7/27/2020 (Permalink)

If your refrigerator is leaking water and causing water damage to your flooring it’s usually because of one of two reasons.

Reason #1 your fridge is leaking:

A blocked defrost drain is one of the most common causes of water leakage. This happens when food particles or other debris clog up the drain hose, which can lead to ice buildup and, eventually, water leaking out of the freezer and refrigerator.

Fix: First, try flushing the drain from inside the freezer with warm water, using a turkey baster or a small funnel. You can also try using a pipe cleaner or a straightened coat hanger to forcibly remove the clog. If this doesn't fix the problem you may need to manually remove the debris that is clogging the check valve at the end of the drain hose.

Reason #2 your fridge is leaking

From time to time, a clogged or frozen water supply line will cause water to puddle beneath the refrigerator. It will also affect ice production from the ice maker and slow or stop water flow from the dispenser.

Fix: First, unplug the refrigerator and locate the shut-off valve, typically underneath the sink, behind the refrigerator, or below the refrigerator in the basement. Make sure this valve is closed, and look for any leaks, kinks, or clogs in the plastic supply line.

Source: CNET online

The Different Types of Fires

7/26/2020 (Permalink)

There are five different classes of fires, each designated by a letter.

Class A: The most common type of fire, Class A fires have combustibles that include paper, wood, cloth, plastic, trash and other ordinary materials that may be found in any home or business.

Class B: Fires caused by flammable liquids are considered Class B fires. These flammable liquids include gasoline, paint and oil. A Class B fire may also include combustibles such as propane or butane, which are flammable gases.

Class C: Electrical fires are Class C fires and include fires that originate from outlets, wires and other electrical components.

Class D: Any fire caused by combustible metals such as magnesium, sodium, aluminum and potassium, also known as chemical fires, are Class D.

Class K: Combustibles such as cooking oils, grease and fats are Class K fires.

No matter the type/class of fire, SERVPRO of Helotes / Leon Springs will perform the fire damage restoration and will work with your insurance every step of the way. Call today to get started!

Securing Your Home for Hurricanes

7/26/2020 (Permalink)

Brace your garage door to prevent more-extensive damage.  Most garage doors are not reinforced, and when the wind gets into the garage, it creates a positive push at the same time that the wind swirling above the structure creates a negative pull. That push-pull combination can cause the roof to fly off. Find a kit that you can buy at home-improvement stores to brace your garage doors.

Secure your windows and doors. Broken windows can let in wind and rain, and they can also increase the pressure under the roof. Storm shutters provide the best protection, but boarding up windows when a storm is on the way can help, too. Make sure doors have several locking mechanisms so they don’t fly open; deadbolts are best. And it’s important to secure windows and doors at all sides of the home -- not just the one facing the body of water where hurricanes could form -- because hurricanes can swirl in any direction.

Source: Kiplinger

Learning About Smoke Alarms

7/20/2020 (Permalink)

Smoke alarms save lives. Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries. If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out. 

Here's what you need to know:

  • A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
  • Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Large homes may need extra smoke alarms.
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, yet mitigate false alarms.
  • When a smoke alarm sounds, get outside and stay outside.
  • Replace all smoke alarms in your home every 10 years.

Source: https://www.nfpa.org/

Certified SERVPRO Cleaned

6/11/2020 (Permalink)

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. It is a proactive viral pathogen cleaning. 

SERVPRO of Helotes / Leon Springs has been cleaning, sanitizing, and removing Bio Hazard in both homes and businesses for over a decade. Deep cleaning is not new to us. 

Below are the Three "C's" of SERVPRO Certified Cleaned: 

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

So when you are walking around the San Antonio area, when you see the Certified: SERVPRO Cleaned shield sticker in the window, you know the #1 choice in clean up and restoration was there.

Your Wood Floors Can Be Saved

3/26/2020 (Permalink)

Your Wood Floors Can Be Saved

Your wood floors can be saved if you act quickly. SERVPRO of Helotes / Leon Springs uses high power water extracting machines specifically designed to "suck" the water out of your home or business' wood flooring. Replacing wood flooring can be very costly, but if you act quickly, you can save what you already have as well as time and money. Once the water is extracted, industrial grade air movers and dehumidifiers are placed to completely dry the area. Removing all the water also prevents mold growth as well as bacteria growth. Industrial grade anti-fungal treatments are also applied to prevent secondary damage. To learn more about water removal extraction from SERVPRO of Helotes / Leon Springs, click HERE.  

SERVPRO of Helotes / Leon Springs is here to help and faster to any disaster. The first 48 hours are critical to a water damage. Call today: (210) 361-9353

Why SERVPRO – SERVPRO of Helotes and Leon Springs Has Been Locally Owned and Operated in the San Antonio area for Years

3/25/2020 (Permalink)

Why SERVPRO – SERVPRO of Helotes and Leon Springs Has Been Locally Owned and Operated in the San Antonio area for Years

The owner of SERVPRO of Helotes and Leon Springs is a resident of San Antonio himself and has been helping home and business owners in the San Antonio area for over a decade. We have worked with all the insurance companies and know many of the agents. We are here to help not only you and your home/business, but San Antonio as well. When the San Antonio area is successful, we are all successful. We service the areas of: Helotes, Dominion, Fair Oaks Ranch, San Geronimo, Cross Mountain, Leon Springs, La Cantera, Scenic Oaks, Grey Forest, Beckmann, and more. Each franchise of SERVPRO is individually owned and operated. Click HERE to view our team and HERE to learn more about us.

Why SERVPRO? SERVPRO of Helotes / Leon Springs has Great Reviews!

3/25/2020 (Permalink)

Why SERVPRO? SERVPRO of Helotes / Leon Springs has Great Reviews!

When SERVPRO of Helotes / Leon Springs received a call from a homeowner telling us about fire he had in his Helotes area home, we came over right away to assess the damage and the restoration that would be needed. SERVPRO of Helotes / Leon Springs was able to salvage many of the homeowner's contents as well as remove the smoke odor and the smoke damaged objects. It's never an easy process to go through something like that, but we tried to make it at painless as possible for the homeowner. Below is the Google review received. Thanks, Aarron!

"We had a fire in our home. SERVPRO of Helotes and Leon Springs did a perfect job cleaning my home and contents. They were awesome in dealing with the insurance company and making a bad situation so much better!" - Aarron