Recent Posts

SERVPRO® of Helotes and Leon Springs will Deep Clean your Restaurant

11/24/2020 (Permalink)

Obviously, a restaurant's preparation areas should be kept clean. But, besides the everyday cleaning of kitchen equipment and appliances, it is necessary to perform a deep cleaning of kitchens at least once to twice a year.

Appearance

A restaurant's atmosphere, attention to detail, and well-kept facilities are important for a customer's good first impression. The appearance of a restaurant's kitchen can bring in clients as well as scare them away.

Safety

A messy and unorganized look will affect guests' appetites as well as employee productivity. Daily mopping sustains a clean floor, but will not scrub deeply enough to remove certain bacteria. Sticky floors and unwanted objects can cause personnel or guests to slip. For a truly clean floor, it is important to remove: grease, oil, gum and even mold.

For a deep cleaning of your restaurant, please call SERVPRO® of Helotes and Leon Springs today!

Source: Yahoo Finance 

Fire Prevention Week 2020 is Going on Now

10/5/2020 (Permalink)

Fire Prevention Week 2020 in United States will begin on Sunday, October 4th and end on Saturday, October 10th. This year’s theme is all about fire safety in the kitchen. Since we are all home more in 2020, we are home cooking more. In order to reduce the amount of kitchen fires in 2020, the National Fire Protection Association has named this year’s fire prevention week campaign, “Serve Up Fire Safety in the Kitchen!TM

Did you know?
Cooking is the #1 cause of home fires and home fire injuries. Unattended cooking is the leading cause of fires in the kitchen.

3 Safety tips from the NFPA regarding kitchen fires:

  1. Never leave the kitchen when you are frying, boiling, or cooking food.
  2. Never leave kitchen towels, oven mitts, or flammable items on top of or near the stove.
  3. Kitchen fires spread quickly. If you do have a cooking fire in the kitchen, get out immediately.

Source: NFPA.org

Office Disinfecting

10/5/2020 (Permalink)

Office Disinfecting During a Pandemic

During these difficult times, please know that SERVPRO of Helotes / Leon Springs is here to help your business and employees. SERVPRO of Helotes / Leon Springs will disinfect your business, office, restaurant, school, commercial building, and more! Would you like to assure your customers and employees that your commercial space has been thoroughly cleaned and disinfected? We can help you with that! Deep cleanings, sanitizing, and bio hazard removals have been services SERVPRO of Helotes / Leon Springs has been offering for over a decade. We know how to do it safely and effectively. We are trained and certified to do so. To learn more about Commercial Cleaning and Disinfecting from SERVPRO of Helotes / Leon Springs, click HERE. Or, call today for more information – we are here to help: (210) 973-7636.

Four Ways to Check for Hidden Water Leaks

9/8/2020 (Permalink)

Think you may have a water leak somewhere in your home? Here are some good ways to tell when the leak is not obvious.

  1. Pay Attention to Increased Water Bills

Monitor your water bill for sudden unexplained increases.

  1. Check Your Water Meter

Pick a few hours when you can go without using the water in your home. Record your water meter before and after. Was there an increase?

  1. Toilet Leaks

Put a drop of food coloring in your toilet’s tank. If within 15 minutes or less, the toilet bowl reveals that color, you may have a leak. Make sure to flush the toilet multiple times after performing this test so your bowl does not get stained.

  1. Look for Mold

Where there is mold, there is moisture. Something is feeding that moisture. It’s possible there is a leak somewhere.

SERVPRO of Helotes / Leon Springs can assist with restoring water leaks as well as mold remediation. Call today to learn more about what we can do for you.

With Water Damage and Flooding, It's Best to Act Quickly

9/3/2020 (Permalink)

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

 SERVPRO of Helotes / Leon Springs is Faster to Any Size Disaster and Here to Help. Call today to start the water damage restoration process. We will work with your insurance every step of the way. 

Water Damage to Your Hardwood Flooring

8/26/2020 (Permalink)

It doesn’t require a disaster of the scope of a spring flood or hurricane to damage a wood floor. Plumbing leaks, fire hoses and the upstairs neighbor’s overflowing tub might pose problems for porous wood floors and substructures. Whatever the cause, water causes warping, and can trigger mold and mildew growth that can ruin wood. Major flooding creates problems in foundations and walls that must be addressed, but the first step in mitigating the damage done by water to a building -- including its wood floors -- is to gently but quickly ventilate and dry materials.

SERVPRO® of Helotes and Leon Springs uses commercial-grade machines that extract the water from the wood flooring with a powerful force.  If we are called immediately following a water damage event, there is a good possibility we can save your wood floors from buckling using the high-powered water extractors.  Don't hesitate to call right away.

Source: Homeguides

SERVPRO® Will Work with Your Business' Insurance Company

8/18/2020 (Permalink)

SERVPRO® Will Work with Your Business' Insurance Company

In the unfortunate event your business suffers water, fire, or mold damage, SERVPRO® of Helotes and Leon Springs will work with your insurance company, so you have less work load on your plate.  Our employees talk with insurance adjusters every day to make sure things are billed correctly with your insurance and the job is properly documented to ensure things are going according to plan. Being in business for over 14 years, whatever property and casualty insurance company your business uses, odds are we have worked with them in the past.  Give us a call to set up an emergency preparedness plan for your business today. SERVPRO® of Helotes and Leon Springs will work hard to make any damage, "Like it never even happened."

For more great reasons why you should hire SERVPRO of Helotes and Leon Springs for your Commercial Restoration and Cleaning needs, click HERE.

Emergency Alerts on your Smartphone are a Proven Lifesaver

7/31/2020 (Permalink)

Wireless Emergency Alerts (WEA) can save your life. Here's how it works: when the National Weather Service issues an urgent alert for a storm in your location, the system looks to see which cell phone towers are included in the storm’s area. All cell phone towers within the warning area send out an instant emergency alert to WEA-enabled devices. The alert plays the classic emergency alert tone and pushes a notification to your screen.

The great benefit to these alerts is that they only go off if you're in the area affected by hazardous weather. This helps remedy the problem of receiving false alarms for storms dozens of miles away on the other side of your county. If you receive an emergency alert on your smartphone, you know you need to take immediate action to keep yourself and your family safe. Wireless Emergency Alerts are pushed out for tornado warnings, flash flood warnings, hurricane warnings, dust storm warnings, extreme wind warnings, and local dangers such as AMBER Alerts and evacuation orders.

Source: Forbes November 2018

What Is Secondary Damage After a Water Damage?

7/30/2020 (Permalink)

After water leaks or flood damage, if not properly dried and treated, a home or business can develop mold from the moisture left on: wood, tile, carpeting, windows, concrete, and/or other materials/items that were affected.  SERVPRO of Helotes and Leon Springs strives to prevent secondary damage every time we remediate water damage. Building material and flooring are dried and treated to prevent mold and other allergens/contaminates using specialized equipment and cleaning products.

If water damage is not properly treated, the perfect environment is created for mold spores to grow in your home and to contaminate the air that is breathed.

Should you ever suffer water damage due to: a water heater leak, sink overflow, fire, refrigerator leak, excessive rain, storm damage, leaky roof, flood damage, or any other reason water has invaded your home or business, please know that SERVPRO of Helotes and Leon Springs is here to help.  Faster to Any Disaster.

Why is My Refrigerator Leaking Water?

7/27/2020 (Permalink)

If your refrigerator is leaking water and causing water damage to your flooring it’s usually because of one of two reasons.

Reason #1 your fridge is leaking:

A blocked defrost drain is one of the most common causes of water leakage. This happens when food particles or other debris clog up the drain hose, which can lead to ice buildup and, eventually, water leaking out of the freezer and refrigerator.

Fix: First, try flushing the drain from inside the freezer with warm water, using a turkey baster or a small funnel. You can also try using a pipe cleaner or a straightened coat hanger to forcibly remove the clog. If this doesn't fix the problem you may need to manually remove the debris that is clogging the check valve at the end of the drain hose.

Reason #2 your fridge is leaking

From time to time, a clogged or frozen water supply line will cause water to puddle beneath the refrigerator. It will also affect ice production from the ice maker and slow or stop water flow from the dispenser.

Fix: First, unplug the refrigerator and locate the shut-off valve, typically underneath the sink, behind the refrigerator, or below the refrigerator in the basement. Make sure this valve is closed, and look for any leaks, kinks, or clogs in the plastic supply line.

Source: CNET online