Recent Posts

Things to Do to be Prepared for a Hurricane

8/1/2019 (Permalink)

Things to Do to Be Prepared in the Event Your Home is Affected by a Hurricane

Take inventory. The last thing you want to be doing after you’ve been affected by a hurricane is to try to remember everything you had in the house. Having an inventory will make the process of getting through the claim and getting back to normal so much easier. Keep the inventory list in a safe place away from your home like a safe deposit box or email the list to yourself and your spouse.

Update your insurance. Make sure you have the right amount of insurance, and fill in a few key gaps in coverage.  Call your Insurance Agent for more information.

SERVPRO® of Helotes / Leon Springs will work with your insurance and try to make things go as smoothly as we can for you. Faster to Any Disaster

Source: Kiplinger online

Overflowing Toilet – What to Do

7/31/2019 (Permalink)

Overflowing Toilet – What to Do

An overflowing toilet is a problem everyone will likely deal with at some point. When water overflows from the bowl, chances are the culprit is a clogged toilet drain—usually an easy fix with some basic tools.

First, turn off the toilet’s water supply, on the wall behind the toilet. If you can’t find the water supply to stop the toilet overflowing, take the top off the tank and lift the float ball or cup high enough to stop the water from running. If that does not work, the shut off valve for the water supply to the house is generally located near the water heater.

Should overflow continue once the main water supply is off, you’re dealing with sewage backup, a serious situation due to the hazardous nature of the sewage water. If you are on a municipal septic system, you may need to call the city. If you have a septic tank, you’ll need a plumbing company that can flush out your system.

If you need help cleaning up after a leaky toilet that has caused water damage, please do not hesitate to call today: (210) 361-9353

Source: Bob Vila online

What Never to Pour Down Your Sinks

7/28/2019 (Permalink)

Always avoid pouring grease down your kitchen sink. It doesn’t matter if you flush it with hot or cold water. It can still congeal and cling to your pipes, and could still cause serious damage and blockage.

Using detergent to break up grease before pouring it down the drain may help sometimes, but there’s no guarantee it will keep the grease from sticking to your pipes.

The safest thing to do is just to pour your cooled grease in an empty can, and either let it sit or put it in the refrigerator.  Once it hardens, throw it away in the garbage can.

Pipe leaks from clogged pipes can cause water damage to your home as well as mold damage if the water damage is not soon addressed. To learn more about water damage restoration from SERVPRO of Helotes / Leon Springs, click here.

Source: Farmers online

Proper Tree Trimming and Storm Damage

7/28/2019 (Permalink)

Proper Tree Trimming and Storm Damage

Trees in our yards are beautiful, necessary for clean air, help to prevent water damage to our homes, and provide the relief of shade.  As healthy as a tree can be, often larger, older trees can have dead limbs that require trimming.  When trees are not properly trimmed, dead limbs are very susceptible to breaking off during a storm, causing storm damage to our homes or places of business. SERVPRO of Helotes / Leon Springs has received multiple calls this storm season from homeowners who have suffered storm damage due to a tree limb through their window or roof. When this happens, it is important to board the roof or window as quickly as possible after the storms have passed and to call a SERVPRO of Helotes / Leon Springs' remediation crew right away. Faster to Any Disaster, (210) 361-9353

Fireworks Safety

7/27/2019 (Permalink)

SERVPRO of Helotes / Leon Springs urges you to please be safe with fireworks this summer.

Follow these safety tips when using fireworks: 

  • Never allow young children to play with or ignite fireworks.
  • Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
  • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
  • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
  • Never try to re-light or pick up fireworks that have not ignited fully.
  • Never point or throw fireworks at another person.
  • Keep a bucket of water or a garden hose handy in case of fire or other mishap.
  • Light fireworks one at a time, then move back quickly.
  • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
  • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
  • Make sure fireworks are legal in your area before buying or using them.

Source: CPSC online

House Fires Caused by Candles

7/3/2019 (Permalink)

Candles and House Fires, According to the National Fire Protection Association.

Candles

From 2007-2011, the NFPA says there were an average of 10,630 fires in the U.S. that were started by candles, causing 115 deaths, 903 injuries and approximately $418 million in property damage. There are more candle fires in December and January; the top three days for fires are: Christmas Eve, Christmas Day and New Year’s Day.

About one-third of these fires started in bedrooms, causing 39% of the associated deaths and 45% of the associated injuries. More than half of all candle fires start because of candles that were left too close to flammable items.

Other causes of candle fires include leaving them unattended in a room or someone playing with the candles. Even something as simple as knocking a candle over when someone bumps a table they're sitting on or a pet brushing against one is enough to light a fire.

Learn more about Fire Damage Restoration from SERVPRO of Helotes and Leon Springs

Source: National Fire Protection Association

Fire Prevention Tasks for Your Business

6/12/2019 (Permalink)

Fire Prevention Tasks for Your Business

A fire can cause severe damage to business equipment, materials, and structures. As a business owner, focusing on fire risk assessment, fire prevention, and staff education can help reduce your chance of fire and smoke damage. Here are three tips to help:

Assess the risk of fire hazards : The National Fire Protection Association offers handbooks and other publications on the fire safety code in place for businesses. If your local government offers it, a visit from a fire marshal is a great step for your fire prevention plan. If a marshal visit isn't available, ask for workplace fire risk assessment guidance from your building's property manager.

Have fire protection equipment : If you have an automatic sprinkler system in place, this will provide primary fire protection for your business.

Standard fire safety practices call for smoke detectors and fire extinguishers on every floor. Your best bet is multipurpose extinguishers, which will douse most small fires with ease, without shorting out your electronics.

Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plan : Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan : In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  • First Aid : In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

Source: State Farm

Water Damage and Wood Floors

3/29/2019 (Permalink)

Water Damage and Wood Floors

It doesn’t require a disaster of the scope of a spring flood or hurricane to damage a wood floor. Plumbing leaks, fire hoses and the upstairs neighbor’s overflowing tub might pose problems for porous wood floors and substructures. Whatever the cause, water causes warping, and can trigger mold and mildew growth that can ruin wood. Major flooding creates problems in foundations and walls that must be addressed, but the first step in mitigating the damage done by water to a building -- including its wood floors -- is to gently but quickly ventilate and dry materials.

SERVPRO® of Helotes and Leon Springs uses commercial-grade machines that extract the water from the wood flooring with a powerful force.  If we are called immediately following a water damage event, there is a good possibility we can save your wood floors from buckling using the high-powered water extractors.  Don't hesitate to call right away.

Source: homeguides

Tips for Reducing Mold Growth in the Bathroom and the Laundry Room

3/27/2019 (Permalink)

Tips for Reducing Mold Growth in the Bathroom and the Laundry Room

In the laundry room:

  • Vent your clothes dryer to the outside.
  • Make sure the vent is clear of obstructions, such as lint, and that there are no holes that leak air. If the vent duct is damaged, replace it with a metal duct. Have the duct cleaned at least once a year.
  • Avoid leaving damp clothes in the laundry basket or dryer. Wash and dry them promptly.

In bathrooms:

  • Use exhaust fans to remove moisture to the outside (not into the attic).
  • Use area rugs, which can be taken up and washed often instead of wall-to-wall carpeting.
  • Check for leaks around basins and tubs and have them repaired if necessary.
  • Open a window when showering.
  • Avoid leaving damp towels on the floor or in laundry hamper.

Source: webmd Jan 2019

Why SERVPRO? SERVPRO Uses Industrial Grade Equipment and Cleaning Products on your Home or Business

3/27/2019 (Permalink)

Why SERVPRO?  SERVPRO Uses Industrial Grade Equipment and Cleaning Products on your Home or Business

If your home or business has suffered a water damage event, simply cleaning up the water and opening up the windows will not completely dry the space, leaving your home or business vulnerable to future mold growth (known as secondary damage).  SERVPRO of Helotes and Leon Springs uses industrial grade dehumidifiers and fans to completely dry your home or business.  SERVPRO of Helotes and Leon Springs uses moister testing devices to make sure your walls, closets, and floors are dry before we leave your home and close out the job.  In addition to drying, commercial grade anti-fungal treatments are applied in order to prevent mold from forming.

If your home or business has suffered a fire damage event, air scrubbers are brought in to the area to "scrub" the air clean and remove the chemical and smoke odor. In addition to air scrubbers, special cleaning agents are used to save as many smoke-affected items as possible in your home or business.

If your home or business has suffered a water damage, fire damage, or mold growth event, please do not hesitate to call us today.