Recent Posts

The Top Three Common Causes of Commercial Building Fires

11/25/2019 (Permalink)

The Top Three Common Causes of Commercial Building Fires

From 2007 to 2016, these are the top three causes that were identified as the most common reasons behind commercial fires.

  1. Cooking/Kitchen Appliances

Cooking remains at the top of the list as a cause of non-residential fires at 25% to 30%. The fires sometimes started because of human error while cooking and sometimes by an appliance malfunctioning.

Because kitchens are an extremely high-risk zone, strong effort should be taken to ensure full protection and prevention. Sprinklers, alarms and easily accessible fire extinguishers are an absolute must.

  1. Arson/Intentional

Arson, or an intentional fire, is the next common cause of a non-residential fire, with roughly 10% of fires occurring from arson.  Intentional fires are most likely to occur after working hours, between 3 p.m. to 12 a.m.  An arsonist may start a fire anywhere, but bathrooms, trash cans, dumpsters and garages are likely spots.

While you can’t prevent arson completely, you can take precautions to limit the damage and opportunities:

  • Make sure trash cans are emptied every day.
  • If possible, keep dumpsters away from the building so a dumpster fire can’t spread to the building.
  • Keep trees and shrubs trimmed to make them harder to set on fire and so arsonists can’t use them for cover while setting a fire.
  • Put up motion detection cameras or lights in dark or normally unused areas so any fires can be caught and put out faster.
  • Install smoke/fire curtains near the doorways of the areas most likely to be used for arson.
  1. Human Error/Unintentional

Human error, or unintentional fires, are also responsible for about 10% of fires. Because there are a vast number of reasons why a fire might occur accidentally, employee fire safety training is extremely important.

Some examples of an unintentional fire include cigarettes being improperly discarded, employees leaving heating equipment too close to walls or flammable surfaces, candles, and improper use of electrical cords.

Source: Smoke Guard Online

Kitchen Fire in Helotes Causes Smoke Damage

11/22/2019 (Permalink)

Kitchen Fire in Helotes Causes Smoke Damage

Cooking is the #1 cause of fires in the home; specifically, fires that originate from the stove.  Even when the fire is caught early, the smoke damage that it causes can be devastating to a home.  The smoke odor gets trapped in the curtains, sofas, on the walls, and other places in the home.  SERVPRO of Helotes / Leon Springs is LLCR Certified to clean, deodorize, and sanitize upholstery. In addition, SERVPRO of Helotes / Leon Springs has a tried and true process of eliminating the strong odor of smoke from the air using deodorizers and ionizing machines.

To learn more about smoke damage remediation, click here.

Please call today to get the process started: (210) 361-9353

How to Prevent Mold Growth in the Workplace

10/8/2019 (Permalink)

How to Prevent Mold Growth in the Workplace

The best way to prevent mold is to control moisture. The main requirements for outdoor mold growth are moisture and shade. Mold does not like the sun and/or ultra violet rays. The main requirement for inside mold growth is simply moisture and it can occur in ceilings, attics, floors, insulation, wood, drywall, clothes, carpeting, bathrooms, and more. Some causes of excessive moisture are condensation, humidity, cooking, washing, or water from a flood, leak or spill. Mold also grows in environments with a warm temperature. Mold growth can begin in less than 48 hours of excessive moisture.

What you can do as a business owner to prevent mold growth from forming in your place of business:

  • Fix water leaks. Any known water leaks should be fixed quickly. Have a contractor inspect for unknown leaks.
  • Limit condensation. Keep room temperatures warm and/or well insulated.
  • Reduce humidity. Open windows, install exhaust fans or use a dehumidifier.
  • Clean wet/damp areas. Any wet or damp area, materials or affected equipment should be cleaned within 48 hours to prevent mold growth.

If your business has experienced water damage or mold growth, please do not hesitate to call SERVPRO of Helotes / Leon Springs today!

Fire Prevention Week 2019 Theme

10/1/2019 (Permalink)

The National Fire Protection Association (NFPA) has created the theme for this year’s Fire Prevention Week, October 6-12, 2019, “Not Every Hero Wears a Cape. Plan and Practice Your Escape!”. This year’s campaign recognizes the everyday people who motivate their families and neighbors to create and practice a home fire escape plan.

“This year’s campaign works to celebrate people of all ages who learn about home fire escape planning and practice, bring that information home, and spur their families to action,” said Lorraine Carli, vice president of Outreach and Advocacy at NFPA. “From young students who learn about the campaign at school to parents who attend a community event like a fire station open house - all of them truly are heroes because they’re taking steps to make their households much, much safer from fire.”

Source: Firehouse online

Water Damage to a Mobile or Manufactured Home

9/9/2019 (Permalink)

Water Damage to a Mobile or Manufactured Home

At SERVPRO of Helotes / Leon Springs, we often are asked if we can restore water damage to mobile or manufactured homes.  The answer is “yes”! Mobile homes and manufactured homes are treated for water damage very similarly to single family homes. Actually, the process is often times quicker.  If the mobile or manufactured home is not often used, many times the water damage goes undetected for some time and has caused mold growth to form as well. Mold growth after untreated water damage is called “secondary damage”. SERVPRO of Helotes / Leon Springs is mold certified and can treat the secondary damage in addition to the water damage if needed.

If you suspect water damage or mold growth in your mobile of manufactured home, please do not hesitate to call SERVPRO of Helotes / Leon Springs today.  We will work with your insurance.

How to Fix Your Fridge When It's Leaking Water

9/4/2019 (Permalink)

Why is My Refrigerator Leaking Water?

If your refrigerator is leaking water and causing water damage to your flooring it’s usually because if one of two reasons.

Reason #1 - A Blocked Drain

A blocked defrost drain is one of the most common causes of water leakage. This happens when food particles or other debris clogs up the drain hose, which can lead to ice buildup and, eventually, water leaking out of the freezer and refrigerator.

How to Fix It: Flush the drain from inside the freezer with warm water, using a turkey baster or a small funnel. Use a pipe cleaner or a straightened coat hanger in a pinch to forcibly remove the clog. 

Reason #2 - A Clogged or Frozen Supply Line

A clogged or frozen water supply line will cause water to form beneath the refrigerator. It will also affect ice production and water flow from the ice maker.

How to Fix It: First, unplug the refrigerator and locate the shut-off valve, typically underneath the sink, behind the refrigerator, or below the refrigerator in the basement. Make sure this valve is closed, and look for any leaks, kinks, or clogs in the plastic supply line.

If you have suffered a water damage due to a leaky refrigerator, please call us at SERVPRO of Helotes / Leon Springs today! (210) 973-7636

Source: CNET online

Water Damage Underneath the Kitchen Sink

9/4/2019 (Permalink)

Water Damage Underneath the Kitchen Sink

At SERVPRO of Helotes / Leon Springs, we’re are often called due to water damage found underneath a kitchen sink.  Often times, there is a slow leak that has occurred over time causing water damage and, in many cases, mold growth. Kitchen sinks with garbage disposals are especially prone to leaky pipes under the sink. In order to prevent water damage, it’s important to inspect your kitchen sink pipes and make sure everything is dry and working properly. What you find might surprise you.  If you have discovered water damage underneath your kitchen sink or have discovered mold growth, please call us today at SERVPRO of Helotes / Leon Springs as it is very important to restore and remediate the problem right away so the situation does not get worse and start warping kitchen cabinets.  Call today!

How to Prevent Water Damage to Your Business' Properties

8/19/2019 (Permalink)

Tips to Prevent Water Damage to your Business' Properties

  1. Train all employees on the location of the water shut off valves and make sure they are easily accessible.
  2. Find out if your business is located on a flood plain and if your area offers programs for business owners.
  3. Conduct regular inspections of your HVAC units, roof, water heaters, refrigerators, sinks, toilets, and any other area you have that may have a water leak.
  4. Make sure your insurance policy is up to date and you are insured.
  5. Keep any documents, inventory, or anything critical to your business' survival at least a few feet off the ground.
  6. Be prepared for a water damage event. The faster the water is removed and dried out, the better off you are going to be. Time is an important factor. Please save our number to your phone so you know who to call. SERVPRO® of Helotes / Leon Springs: (210) 973-7636

Things to Do to be Prepared for a Hurricane

8/1/2019 (Permalink)

Things to Do to Be Prepared in the Event Your Home is Affected by a Hurricane

Take inventory. The last thing you want to be doing after you’ve been affected by a hurricane is to try to remember everything you had in the house. Having an inventory will make the process of getting through the claim and getting back to normal so much easier. Keep the inventory list in a safe place away from your home like a safe deposit box or email the list to yourself and your spouse.

Update your insurance. Make sure you have the right amount of insurance, and fill in a few key gaps in coverage.  Call your Insurance Agent for more information.

SERVPRO® of Helotes / Leon Springs will work with your insurance and try to make things go as smoothly as we can for you. Faster to Any Disaster

Source: Kiplinger online

Overflowing Toilet – What to Do

7/31/2019 (Permalink)

Overflowing Toilet – What to Do

An overflowing toilet is a problem everyone will likely deal with at some point. When water overflows from the bowl, chances are the culprit is a clogged toilet drain—usually an easy fix with some basic tools.

First, turn off the toilet’s water supply, on the wall behind the toilet. If you can’t find the water supply to stop the toilet overflowing, take the top off the tank and lift the float ball or cup high enough to stop the water from running. If that does not work, the shut off valve for the water supply to the house is generally located near the water heater.

Should overflow continue once the main water supply is off, you’re dealing with sewage backup, a serious situation due to the hazardous nature of the sewage water. If you are on a municipal septic system, you may need to call the city. If you have a septic tank, you’ll need a plumbing company that can flush out your system.

If you need help cleaning up after a leaky toilet that has caused water damage, please do not hesitate to call today: (210) 361-9353

Source: Bob Vila online