Recent Posts

How to Prevent Mold Growth in the Workplace

10/8/2019 (Permalink)

How to Prevent Mold Growth in the Workplace

The best way to prevent mold is to control moisture. The main requirements for outdoor mold growth are moisture and shade. Mold does not like the sun and/or ultra violet rays. The main requirement for inside mold growth is simply moisture and it can occur in ceilings, attics, floors, insulation, wood, drywall, clothes, carpeting, bathrooms, and more. Some causes of excessive moisture are condensation, humidity, cooking, washing, or water from a flood, leak or spill. Mold also grows in environments with a warm temperature. Mold growth can begin in less than 48 hours of excessive moisture.

What you can do as a business owner to prevent mold growth from forming in your place of business:

  • Fix water leaks. Any known water leaks should be fixed quickly. Have a contractor inspect for unknown leaks.
  • Limit condensation. Keep room temperatures warm and/or well insulated.
  • Reduce humidity. Open windows, install exhaust fans or use a dehumidifier.
  • Clean wet/damp areas. Any wet or damp area, materials or affected equipment should be cleaned within 48 hours to prevent mold growth.

If your business has experienced water damage or mold growth, please do not hesitate to call SERVPRO of Helotes / Leon Springs today!

Fire Prevention Week 2019 Theme

10/1/2019 (Permalink)

The National Fire Protection Association (NFPA) has created the theme for this year’s Fire Prevention Week, October 6-12, 2019, “Not Every Hero Wears a Cape. Plan and Practice Your Escape!”. This year’s campaign recognizes the everyday people who motivate their families and neighbors to create and practice a home fire escape plan.

“This year’s campaign works to celebrate people of all ages who learn about home fire escape planning and practice, bring that information home, and spur their families to action,” said Lorraine Carli, vice president of Outreach and Advocacy at NFPA. “From young students who learn about the campaign at school to parents who attend a community event like a fire station open house - all of them truly are heroes because they’re taking steps to make their households much, much safer from fire.”

Source: Firehouse online

Water Damage to a Mobile or Manufactured Home

9/9/2019 (Permalink)

Water Damage to a Mobile or Manufactured Home

At SERVPRO of Helotes / Leon Springs, we often are asked if we can restore water damage to mobile or manufactured homes.  The answer is “yes”! Mobile homes and manufactured homes are treated for water damage very similarly to single family homes. Actually, the process is often times quicker.  If the mobile or manufactured home is not often used, many times the water damage goes undetected for some time and has caused mold growth to form as well. Mold growth after untreated water damage is called “secondary damage”. SERVPRO of Helotes / Leon Springs is mold certified and can treat the secondary damage in addition to the water damage if needed.

If you suspect water damage or mold growth in your mobile of manufactured home, please do not hesitate to call SERVPRO of Helotes / Leon Springs today.  We will work with your insurance.

How to Fix Your Fridge When It's Leaking Water

9/4/2019 (Permalink)

Why is My Refrigerator Leaking Water?

If your refrigerator is leaking water and causing water damage to your flooring it’s usually because if one of two reasons.

Reason #1 - A Blocked Drain

A blocked defrost drain is one of the most common causes of water leakage. This happens when food particles or other debris clogs up the drain hose, which can lead to ice buildup and, eventually, water leaking out of the freezer and refrigerator.

How to Fix It: Flush the drain from inside the freezer with warm water, using a turkey baster or a small funnel. Use a pipe cleaner or a straightened coat hanger in a pinch to forcibly remove the clog. 

Reason #2 - A Clogged or Frozen Supply Line

A clogged or frozen water supply line will cause water to form beneath the refrigerator. It will also affect ice production and water flow from the ice maker.

How to Fix It: First, unplug the refrigerator and locate the shut-off valve, typically underneath the sink, behind the refrigerator, or below the refrigerator in the basement. Make sure this valve is closed, and look for any leaks, kinks, or clogs in the plastic supply line.

If you have suffered a water damage due to a leaky refrigerator, please call us at SERVPRO of Helotes / Leon Springs today! (210) 973-7636

Source: CNET online

Water Damage Underneath the Kitchen Sink

9/4/2019 (Permalink)

Water Damage Underneath the Kitchen Sink

At SERVPRO of Helotes / Leon Springs, we’re are often called due to water damage found underneath a kitchen sink.  Often times, there is a slow leak that has occurred over time causing water damage and, in many cases, mold growth. Kitchen sinks with garbage disposals are especially prone to leaky pipes under the sink. In order to prevent water damage, it’s important to inspect your kitchen sink pipes and make sure everything is dry and working properly. What you find might surprise you.  If you have discovered water damage underneath your kitchen sink or have discovered mold growth, please call us today at SERVPRO of Helotes / Leon Springs as it is very important to restore and remediate the problem right away so the situation does not get worse and start warping kitchen cabinets.  Call today!

How to Prevent Water Damage to Your Business' Properties

8/19/2019 (Permalink)

Tips to Prevent Water Damage to your Business' Properties

  1. Train all employees on the location of the water shut off valves and make sure they are easily accessible.
  2. Find out if your business is located on a flood plain and if your area offers programs for business owners.
  3. Conduct regular inspections of your HVAC units, roof, water heaters, refrigerators, sinks, toilets, and any other area you have that may have a water leak.
  4. Make sure your insurance policy is up to date and you are insured.
  5. Keep any documents, inventory, or anything critical to your business' survival at least a few feet off the ground.
  6. Be prepared for a water damage event. The faster the water is removed and dried out, the better off you are going to be. Time is an important factor. Please save our number to your phone so you know who to call. SERVPRO® of Helotes / Leon Springs: (210) 973-7636

Things to Do to be Prepared for a Hurricane

8/1/2019 (Permalink)

Things to Do to Be Prepared in the Event Your Home is Affected by a Hurricane

Take inventory. The last thing you want to be doing after you’ve been affected by a hurricane is to try to remember everything you had in the house. Having an inventory will make the process of getting through the claim and getting back to normal so much easier. Keep the inventory list in a safe place away from your home like a safe deposit box or email the list to yourself and your spouse.

Update your insurance. Make sure you have the right amount of insurance, and fill in a few key gaps in coverage.  Call your Insurance Agent for more information.

SERVPRO® of Helotes / Leon Springs will work with your insurance and try to make things go as smoothly as we can for you. Faster to Any Disaster

Source: Kiplinger online

Overflowing Toilet – What to Do

7/31/2019 (Permalink)

Overflowing Toilet – What to Do

An overflowing toilet is a problem everyone will likely deal with at some point. When water overflows from the bowl, chances are the culprit is a clogged toilet drain—usually an easy fix with some basic tools.

First, turn off the toilet’s water supply, on the wall behind the toilet. If you can’t find the water supply to stop the toilet overflowing, take the top off the tank and lift the float ball or cup high enough to stop the water from running. If that does not work, the shut off valve for the water supply to the house is generally located near the water heater.

Should overflow continue once the main water supply is off, you’re dealing with sewage backup, a serious situation due to the hazardous nature of the sewage water. If you are on a municipal septic system, you may need to call the city. If you have a septic tank, you’ll need a plumbing company that can flush out your system.

If you need help cleaning up after a leaky toilet that has caused water damage, please do not hesitate to call today: (210) 361-9353

Source: Bob Vila online

What Never to Pour Down Your Sinks

7/28/2019 (Permalink)

Always avoid pouring grease down your kitchen sink. It doesn’t matter if you flush it with hot or cold water. It can still congeal and cling to your pipes, and could still cause serious damage and blockage.

Using detergent to break up grease before pouring it down the drain may help sometimes, but there’s no guarantee it will keep the grease from sticking to your pipes.

The safest thing to do is just to pour your cooled grease in an empty can, and either let it sit or put it in the refrigerator.  Once it hardens, throw it away in the garbage can.

Pipe leaks from clogged pipes can cause water damage to your home as well as mold damage if the water damage is not soon addressed. To learn more about water damage restoration from SERVPRO of Helotes / Leon Springs, click here.

Source: Farmers online

Proper Tree Trimming and Storm Damage

7/28/2019 (Permalink)

Proper Tree Trimming and Storm Damage

Trees in our yards are beautiful, necessary for clean air, help to prevent water damage to our homes, and provide the relief of shade.  As healthy as a tree can be, often larger, older trees can have dead limbs that require trimming.  When trees are not properly trimmed, dead limbs are very susceptible to breaking off during a storm, causing storm damage to our homes or places of business. SERVPRO of Helotes / Leon Springs has received multiple calls this storm season from homeowners who have suffered storm damage due to a tree limb through their window or roof. When this happens, it is important to board the roof or window as quickly as possible after the storms have passed and to call a SERVPRO of Helotes / Leon Springs' remediation crew right away. Faster to Any Disaster, (210) 361-9353